Privacy Policy
Last updated: 2 October 2026. This Privacy Policy explains how The Real Landmark, Bengaluru, handles personal information collected through this website and our enquiry channels. It should be read with applicable Indian privacy and data-protection law, including the Digital Personal Data Protection Act, 2023 and the rules made under it.
Who we are
The Real Landmark is a Bengaluru residential real-estate brokerage and advisory business. For privacy questions, contact us at [email protected] or +91 81510 99000.
Information we collect
When you submit an enquiry, contact us by phone or WhatsApp, or request a site visit, we may receive your name, mobile number, email address, property requirement, configuration, budget, purchase timeline, preferred visit details and any message you choose to provide. We may also receive technical and campaign information such as the page you visited, referring source, UTM parameters and advertising click identifiers where these tools are enabled.
Why we use your information
We use enquiry information to respond to requests, provide project and property information, arrange site visits, coordinate property introductions, maintain enquiry records, measure website and advertising performance and prevent abuse of our forms. We do not use submitted information to create an account on this website.
Lead storage and service providers
Website enquiries are stored in our WordPress administration as a private business record. Depending on the configuration of our website, lead details may also be sent to our business email, a Google Sheet operated through an Apps Script integration, and analytics or advertising services such as Google or Meta where those services are enabled. These providers process information according to their applicable terms and privacy documentation.
Cookies and local storage
We may use essential browser storage to remember advertising attribution information such as UTM parameters and click identifiers for a limited period so that an enquiry can be connected to the campaign that generated it. Analytics or advertising tools may also place their own cookies or similar technologies when enabled. You can control cookies and browser storage through your device or browser settings, although blocking some storage may affect website functionality.
Sharing
We do not sell enquiry information. We may disclose information to service providers that help us operate the website, lead-capture systems, communications, analytics or advertising, and where disclosure is required by law or necessary to protect our rights, systems or users. Property information shared with you may originate from developers or property owners; sharing your enquiry with a relevant project representative is done only as necessary to respond to your request or coordinate the transaction.
Retention
We retain enquiry and transaction-related information for as long as reasonably necessary for customer service, follow-up, transaction coordination, accounting, legal compliance, dispute resolution and legitimate operational purposes. Retention periods can differ by record type and the nature of the relationship.
Your choices and rights
Subject to applicable law, you may ask us for information about personal data we hold about you, request correction of inaccurate information, request erasure where retention is not required, and withdraw consent where processing is based on consent. You may also ask us to stop promotional follow-up. To make a request, contact us using the details above. We may need to verify your identity before acting on a request.
Security
We use reasonable technical and organisational measures appropriate to the nature of the information we handle. No internet transmission or storage system can be guaranteed to be completely secure.
Children
This website is intended for property enquiries from adults. We do not knowingly seek personal information from children.
Changes to this policy
We may update this policy when our website, lead systems, business processes or applicable legal requirements change. The latest version will be published on this page with its update date.
Contact and grievances
For a privacy question, data request or grievance, contact [email protected]. We will review and respond to privacy-related requests within a reasonable period having regard to the nature of the request and applicable law.